Offsite Technical Services

Offsite technical build, configuration, test, and logistics services streamline IT infrastructure deployment, ensuring that systems are pre-configured, tested, and ready for operation upon delivery. These services include assembling hardware components such as networking devices, servers and other ICT infrastructure in our secure offsite facility. Configuration services involve installing and configuring operating systems, software, and network settings according to the customer’s specifications.

Before shipment, thorough testing is conducted to ensure that all components work as expected, reducing the risk of on-site issues. This includes performance testing, troubleshooting, and validating network connectivity. Once testing is complete, logistics services manage the safe and efficient transportation of the equipment to the customer’s site, ensuring on-time delivery and proper handling to avoid damage.

By using offsite services, organisations can accelerate project timelines, minimise downtime, and reduce the complexity of on-site installations. The pre-configured systems can be deployed more quickly and with fewer technical risks. These services are ideal for large-scale equipment deployments, multi-location rollouts, technology refreshes, and businesses looking to reduce the need for on-premises IT resources.

Overall, offsite build, configuration, testing, and logistics optimise IT deployments by cost effectively and efficiently delivering ready-to-use solutions.

Our services can be delivered on an “”a la carte”” basis, tailored to specific customer requirements under a managed service contract or master services agreement.

Asset Tracking & Management (HW/SW)

Our ICT Asset Tracking Service provides comprehensive monitoring and management of your technology assets. Utilising advanced tracking systems and protocols, we ensure real-time visibility, inventory accuracy, and compliance, optimising resource allocation and minimising operational risks.

Base Rack Builds

Our IT Rack and Cabinet Build Service provides expert assembly and configuration of custom racks and cabinets tailored to your specific needs. With meticulous attention to detail and industry best practices, we ensure optimal organisation, ventilation, and cable management for your IT infrastructure.

Bespoke Hardware

Our Bespoke Bracketry, Mounting, and Enclosure Hardware Service provides customised solutions for securely installing and housing ICT equipment. With precision engineering and tailored designs, we optimise space utilisation and ensure optimal positioning, enhancing functionality and organisation within your infrastructure.

Change Management

ICT change management services ensure smooth implementation of IT changes by managing risks, assessing impacts, and coordinating modifications. These services streamline the change process, minimise disruptions, and maintain system stability, aligning IT changes with business goals and enhancing overall performance.

Configuration Management (inc CMDB Updates)

Our CMDB (Configuration Management Database) Update Service ensures accurate and up-to-date records of your IT infrastructure. Through meticulous analysis and documentation, we enhance visibility and control, facilitating informed decision-making and efficient management of your technology assets.

Config Pre-Stage

Our ICT Equipment Configuration Pre-Stage Service ensures readiness for deployment by pre-configuring hardware and software according to your specifications. With meticulous setup and testing, we streamline implementation processes, minimising on-site setup time and ensuring seamless integration into your infrastructure.

Custom Labelling

Our ICT Equipment Labelling Service provides systematic identification and organisation of your technology assets. Utilising industry-standard labelling practices and durable materials, we ensure clear and accurate labelling, facilitating efficient inventory management, troubleshooting, and maintenance of your ICT equipment.

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Knowledgebase Creation, User Training and Management

ICT knowledge creation, user training, and management services develop and deliver tailored training programs, create documentation, and manage user knowledge. These services enhance IT proficiency, ensure effective use of technology, and support ongoing learning, improving overall system adoption and performance.

Load Testing

Our ICT Load Testing Service rigorously evaluates your system’s performance under simulated conditions, identifying potential bottlenecks and vulnerabilities. Through comprehensive analysis and optimisation, we ensure your infrastructure can sustain peak loads, guaranteeing reliability and scalability.

Logistics & Managed Deliveries

Our Managed ICT Equipment Delivery Service offers seamless logistics solutions for timely and secure transportation of your technology assets. With dedicated coordination and tracking systems, we ensure efficient delivery, installation, and setup, facilitating hassle-free deployment and operational continuity.

Packaging Reduction

Our ICT Packaging Reduction Service minimises environmental impact and optimises storage space by implementing sustainable packaging solutions for your technology equipment. Through innovative design and material selection, we reduce waste generation while maintaining product integrity and security.

PAT Testing

Our Portable Appliance Testing (PAT) service ensures compliance with safety regulations by systematically inspecting and testing electrical appliances. With thorough examination and certification, we verify the safety and functionality of your equipment, minimising risks and ensuring workplace safety.

PC build

Enterprise PC build and configuration services provide customised assembly and setup of computers tailored to organisational needs. This includes hardware assembly, software installation, and system configuration, ensuring optimal performance, security, and compatibility for seamless integration into the enterprise IT environment.

Power on Testing

Our ICT Equipment Power-On Testing Service verifies the functionality of your technology assets before deployment. Through meticulous examination and testing procedures, we ensure optimal performance, reliability, and readiness for operational use, minimising downtime and mitigating potential issues.

Preterminated Cabling

Our Pre-Terminated Copper and Fibre Cabling Service offers ready-to-install solutions for swift and efficient deployment of networking infrastructure. With precision termination and testing, we provide reliable connectivity, reducing installation time and costs while ensuring optimal performance and reliability.

Rack Infrastructure Builds

Our comprehensive ICT Rack and Cabinet, Data, Network, and Power Infrastructure Build and Integration Service delivers end-to-end solutions for your IT environment. From design to implementation, we ensure seamless integration, optimising performance, reliability, and scalability for your organisation’s technology infrastructure.

Rack Power & Data Cabling

Our ICT Rack Power and Cabling Service delivers comprehensive solutions for efficient and organised power distribution and cabling within your IT racks. With meticulous planning and installation, we ensure optimal performance, reliability, and safety for your technology infrastructure.

RMA Management

Our RMA (Return Merchandise Authorisation) management service efficiently handles product returns, ensuring seamless processes from initiation to resolution. With a focus on customer satisfaction and operational excellence, we streamline procedures to minimise downtime and maximise efficiency.

Secure Storage & Customer Swing Space

Our Customer ICT Equipment Swing Space service offers temporary relocation solutions for seamless transitions during office renovations or relocations. With tailored setups and expert support, we ensure uninterrupted operations, providing a flexible and secure environment for continued productivity.

Solution Design, Proof of Concept & Pre-stage

Our ICT Solution Proof of Concept Service offers a structured approach to validate the feasibility and effectiveness of proposed solutions. Through prototyping and testing, we provide empirical evidence of concept viability, enabling informed decision-making and minimising risks prior to full-scale implementation.

Switch & Server Installation

Our Network Switch and Server Installation Service offers professional deployment of networking switches tailored to your infrastructure needs. With meticulous planning and implementation, we ensure seamless integration, optimal performance, and reliable connectivity to support your organisation’s operations.

WEEE Disposal

Our managed Waste Electrical and Electronic Equipment (WEEE) disposal service ensures environmentally responsible handling of electronic waste. From collection to recycling, we guarantee compliance with regulations, minimising ecological impact while maximising resource recovery.

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