Proactivity and Analytical Software
ENHANCING PRODUCTIVITY & ELIMINATING PROBLEMS

Proactivity and analytical software solutions

Bates IT are approved re-sellers of advanced proactivity & analytical software which provides enterprise-wide, real-time end-user experience management covering all endpoints, all users, all applications and all network connections with visibility into our clients IT infrastructure and service delivery.

Service Description

  • Real time information on the endpoints, users and services and their respective relationship automatically updated into the CMDB, saving service desk time
  • More accurate impact analysis with relationship information between endpoints and servers and a systematic update after change
  • Up-to-date information on endpoints and servers allowing for quick resolution and impact analysis
  • Real time information on the endpoints, users and services and their respective relationship automatically updated into the CMDB, saving service desk time

ESSEX OFFICE
Bates Group
Walkers House
School Road
Essex CM77 6ST
Info@Bates-group.co.uk
01371 875522

HERTFORDSHIRE OFFICE
Bates Group
Pure Offices
26 Bridge Road
Welwyn Garden City
Hertfordshire AL7 1HL

SHEFFIELD OFFICE
Bates Group
Unit 9 Waleswood Industrial Estate
Waleswood Rd
Sheffield S26 5PY

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