Service Catalogue
Reduce the Operational Cost of Delivering Services

Service Description

Service Catalogue Offerings:

• Help with EDU & Managed Print Services;
• Support for Business Applications;
• Requests for New IT Equipment;
• Changes to IT Systems and Websites.

Benefits of Service Catalogues:

• Managed Service allows for VAT recovery;
• Reduce the Operational Cost of Delivering
  Services;
• Dramatically decrease the time users wait for
  Digital Services and Equipment to be
  delivered;
• Assist the Organisation in Managing
  resourcing more Effectively;
• Give the Organisation the ability to Measure
  and Improve Customer Satisfaction;
• Improve the overall Perception of Digital
  Services within the Organisation or Business.

Request Fulfilment:

• Accounts & Access;
• End User Devices & Accessories;
• Email & Calendars;
• Managed Print Services (MPS);
• Landlines (IP Based & Analogue);
• Applications;
• Network Points;
• Cloud Platform (Increases, Add / Changes)
• Training & Consultation;
• Website / Intranet.