The Nightingale Hospital Excel – COVID 19 The Nightingale Hospital London Excel

East London’s ExCeL exhibition centre, which normally plays host to lifestyle shows, expos and conferences, has been converted into the temporary NHS Nightingale hospital, with space for 4,000 beds. In nine days, the 87,328 square metres of double exhibition halls have been fitted out with the framework for about 80 wards, each with 42 beds.

Healthcare IT Service

Bates IT is the chosen Healthcare IT Service provider of the new Nightingale Hospital London (Excel), collaboratively working with a major London Trust and worldwide ITO.  Service provision includes Desktops/Laptops, Mobile phones/tablets, label/barcode printers, Scanners/MDFs, Peripherals, VOIP Phones, Network/Wi-Fi and application support.

24/7 maintaining

Our dedicated on-site team operate 24/7 maintaining meticulous asset logs, perform incident management and our trained infection control teams clean IT equipment to stop the spread of Covid-19.

Desk Phones

  • Swap devices in & out
  • Configure based on instructions
  • Liaise with BT/Cisco


  • Swap mini switches out in the hot zone
  • Working with Block/Cisco to patch any addition/change ports

Application support   

  • Liaising with Barts IT service desk/engineers/ system suppliers


  • Deploy AP for Wi-Fi network
  • Configure devices to connect with Wi-Fi networks



Asset logs

  • Maintain asset logs as required
  • Manage any warranty returns
  • Monitor consumable stocks


  • Cleaning, wiping down and bagging infected devices

User support  

  • Instruct users on basic IT usage

Log Incidents    

  • When appropriate
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Bates IT Limited
Walkers House
School Road
Essex CM77 6ST
01371 875522

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