Information Technology Infrastructure Library (ITIL®) is a methodology for managing IT as a service. (ITIL®) focuses on the end-user rather than on technology, with the aim of providing IT services that better align with business needs. Bates IT strongly believes in the power of the(ITIL®) framework.
Bates IT engineering workforce holds a minimum foundation level (ITIL®) certification, while senior management streams offer Intermediate, Practitioner, and Expert status. Bates IT “bake in”(ITIL®) to all services offerings and can provide consultancy in the subject field to our client base.