ITIL® & IT Service Management

ITIL® Service Management, on hand solutions

Information Technology Infrastructure Library (ITIL®) is a methodology for managing IT as a service. (ITIL®) focuses on the end-user rather than on technology, with the aim of providing IT services that better align with business needs. Bates IT strongly believes in the power of the(ITIL®) framework.

Bates IT engineering workforce holds a minimum foundation level (ITIL®) certification, while senior management streams offer Intermediate, Practitioner, and Expert status. Bates IT “bake in”(ITIL®) to all services offerings and can provide consultancy in the subject field to our client base.

Service Description

  • Improved Perception of Digital Services within Business;
  • Improve Business Capabilities;
  • Builds Trust within Organisations;
  • Improves Efficiency;
  • Reduces IT Security Exposures
  • Brings Solid Change Management;
  • Better Resource Utilisation;
  • Financial Control;
  • Minimises Disruption to Digital Services;
  • Support Cloud Models;
  • Continual Service Improvement.

Bates IT Limited
Walkers House
School Road
Essex CM77 6ST
01371 875522

Bates IT Limited
Pure Offices
26 Bridge Road
Welwyn Garden City
Hertfordshire AL7 1HL

Bates IT Limited
Unit 9 Waleswood Industrial Estate
Waleswood Rd
Sheffield S26 5PY

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