ITIL® & IT Service Management

ITIL® Service Management, on hand solutions

Information Technology Infrastructure Library (ITIL®) is a methodology for managing IT as a service. (ITIL®) focuses on the end-user rather than on technology, with the aim of providing IT services that better align with business needs. Bates IT strongly believes in the power of the(ITIL®) framework.

Bates IT engineering workforce holds a minimum foundation level (ITIL®) certification, while senior management streams offer Intermediate, Practitioner, and Expert status. Bates IT “bake in”(ITIL®) to all services offerings and can provide consultancy in the subject field to our client base.

Service Description

  • Improved Perception of Digital Services within Business;
  • Improve Business Capabilities;
  • Builds Trust within Organisations;
  • Improves Efficiency;
  • Reduces IT Security Exposures
  • Brings Solid Change Management;
  • Better Resource Utilisation;
  • Financial Control;
  • Minimises Disruption to Digital Services;
  • Support Cloud Models;
  • Continual Service Improvement.

ESSEX OFFICE
Bates Group
Walkers House
School Road
Essex CM77 6ST
Info@Bates-group.co.uk
01371 875522

HERTFORDSHIRE OFFICE
Bates Group
Pure Offices
26 Bridge Road
Welwyn Garden City
Hertfordshire AL7 1HL

SHEFFIELD OFFICE
Bates Group
Unit 9 Waleswood Industrial Estate
Waleswood Rd
Sheffield S26 5PY

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